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Corporate/Business Archives

Case Study Two

DIGITISATION OF HAND-WRITTEN REGISTERS
- GRAPHICALLY UPDATING AND MAINTAINING RECORDS -

THE COMPANY

This company was established in London in 1814, the year before the battle of Waterloo. As early as 1838, Queen Victoria is recorded as having bought a product from this company. The company was granted its first Royal Warrant in 1868 by The Prince of Wales.


PROJECT BACKGROUND

Some of the worlds richest and most famous figures own items produced by this company. Records of these transactions along with every other item purchased since 1814 to the present day is recorded within approximately 35 very large ledger books.

With only one copy of these precious books they were very vulnerable. Additionally, these books are still being used on a daily basis in order to locate information about items and customers and also to complete new information about new sales and alterations to previously sold items.

AIMS OF THE PROJECT

TownsWeb Archiving met with the company to discuss the project. The aims of the project were to:
  • Ensure all of the books were archived for disaster recovery purposes
  • Allow faster access to the records within the books
  • Allow new records to be added electronically and existing records to be maintained

THE ARCHIVE TO BE DIGITISED

The books were stored within the company’s main retail premises in London. The 35 books were in reasonably good condition considering their age, however, some of the handwritten text was faded and difficult to read. Some of the pages had already been put onto microfiche, however, having looked at these images they were of poor quality. The decision was therefore taken to re-digitise each and every one of the 10,000 pages within the books.


ONSITE DIGITISATION & INDEXING

Due to the location of the books it was decided that the digitisation would be best done onsite at the Company’s offices in London. TownsWeb Archiving’s own staff and specialist equipment were sent onsite for a period of three days.

Each digitised file was given a unique sequential reference number within a logical directory structure. One of the aims of the project was to enable ‘quick’ searches to be performed. Fields were captured from the hand written records that would allow staff to quickly find records based on product type and date.


IMAGE PROCESSING

The digitised images were cropped and processed to greyscale tiff and jpeg formats. All images were supplied back to the Company on a single external hard drive. The jpeg formats were compressed and the quality reduced. This would enable the images to be accessed quickly on any computer.


ACCESSING IMAGES & MAINTAINING RECORDS

Two pieces of software have been provided to the Company. The first allows images to be searched via a database. After entering a product type and/or dates the page images that matched that criteria are shown. The software allows these pages to be viewed, printed, emailed and faxed. Individual sections of the pages can also be copied and pasted into other applications such as Microsoft Word. This software also allows database records to be added and changed.

The second piece of software allows page images to be opened and graphically changed. Staff wanted to keep the authenticity of maintaining the product books and now have the ability to do this electronically rather than manually.


END OF PROJECT - SUPPORT

TownsWeb Archiving Ltd provided full training and bespoke manuals in the use of the supplied software. Furthermore, on the request of the Company, TownsWeb Archiving Ltd hold a full backup of all of the images and data which was provided to them. This ensures further peace of mind with regards to protecting the records. We also continue to work with and support the Company.




TownsWeb Archiving Ltd can be contacted on 01536 713834 or on the web at www.townswebarchiving.com or via email at enquiries@townswebarchiving.com.



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